Privacy Policy

Legal Entity: THE TWISTED CO PTY LTD

Trading Name: Twisted Promotion Production

Director: Joseph Hill

Website: twistedpromotion.com

Contact Email: support@twistedpromotion.com

ABN: 29 634 689 268

ACN: 634 689 268

Introduction

This Privacy Policy outlines how Twisted Promotion Production ("we", "us", or "our") collects, uses, and protects the personal information of users ("you") when you visit twistedpromotion.com ("the Site"). By using our Site, you agree to the collection and use of information as outlined in this policy. We are committed to safeguarding your privacy and ensuring that your personal data is processed in accordance with applicable data protection laws and regulations.

What Information We Collect

We may collect personal information such as your name, email address, and phone number when you contact us. This information allows us to respond to your inquiries, provide relevant information about our services, and maintain effective communication with you. We also collect non-personal information such as browser type, IP address, and browsing habits using cookies. This non-personal information helps us analyze traffic patterns, understand user preferences, and improve the overall user experience on the Site.

How We Use Your Information

We use your personal information to respond to your inquiries, provide our services, and improve the Site. We do not sell or share your personal information with third parties, except as required by law or when necessary to fulfill a contractual obligation. Additionally, we may use your information to send you newsletters, updates, or promotional offers, but only with your explicit consent. If you do not wish to receive such communications, you may opt-out at any time by contacting us or following the unsubscribe instructions in the emails.

Data Security

We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include data encryption, secure servers, and access controls. Despite our efforts to protect your data, it is important to note that no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

Data Protection Regulations

We comply with data protection regulations including the GDPR, UK GDPR, DPA 2018, CCPA, CPRA, and Australian Privacy Act 1988, ensuring your information is handled securely and responsibly. Our data protection practices are designed to meet the requirements of both local and international regulations, ensuring the privacy of users from different jurisdictions. We are also committed to upholding the principles of transparency, accountability, and user control as outlined in these regulations.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at support@twistedpromotion.com. Additionally, you have the right to object to or restrict certain types of data processing, request data portability, and withdraw consent where applicable. We are committed to addressing your concerns promptly and ensuring that your rights are respected.

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. When your information is no longer needed, we will securely dispose of it to protect your privacy.

Contact Information

For any questions regarding our Privacy Policy or how your data is handled, contact us at support@twistedpromotion.com. We are here to assist you with any concerns you may have regarding your privacy and data protection.